WaterWorksPro

Billing Made Simple

Modern water utility billing for small communities. Simple enough for anyone. Powerful enough for everything.

Sound familiar?

📋

Handwriting bills or fighting with software from the '90s

📞

Customers calling because they can't check their balance online

🗂️

Meter readings on clipboards that get lost or misread

💸

Paying thousands a year for legacy software that barely works

Everything your utility needs.
Nothing it doesn't.

💧

Easy Billing

Set your rates, enter readings, generate bills. Tiered rates, sewer charges, base fees — it handles it all. One click to bill the whole town.

🏠

Customer Portal

Customers view their bills and pay online — anytime, anywhere. No more phone calls asking "what's my balance?"

📱

Field Reading App

Your field techs read meters on their phone. GPS tracking, works offline, auto-syncs when they're back in range.

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Reports & Analytics

Usage trends, aging receivables, revenue tracking. The dashboards your board actually wants to see.

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AI Data Migration

Got a spreadsheet? Our AI handles the messy parts — column mapping, data cleanup, validation. Import your accounts in minutes.

🖨️

Print & Email

Send bills by email or print them — one click. PDF generation, batch printing, email tracking. Your choice.

Up and running in minutes.

1

Sign up & set your rates

Create your account, enter your rate schedule — base charges, tiers, sewer. The stuff you already know by heart. Takes about 5 minutes.

2

Import or try demo data

Upload your existing customer spreadsheet, or load our realistic demo data to see what WaterWorksPro looks like with a full utility. No commitment needed.

3

Start billing

Enter readings, generate bills, collect payments. Run a full billing cycle and see the reports. That's it — you're live.

WaterWorksPro

Pricing based on utility size.

Every plan includes the full WaterWorksPro billing and field operations platform. Pricing scales only by the number of active utility accounts.

Everything included

  • Tiered water & sewer billing (flat fee or percentage-based)
  • Automated late fees & penalties
  • Route generation + live field map monitoring
  • Weather-based estimated reads
  • Citizen portal with online payments & AutoPay
  • Audit logging, reporting, and dashboards
  • Built-in contextual AI help
  • Secure cloud hosting

Up to 1,000 accounts

$199/ month

Designed for small and rural utilities.

Request a Demo

1,001–3,000 accounts

$249/ month

Most Illinois municipalities fall within this range.

Request a Demo

3,001–10,000 accounts

$499/ month

For larger regional utilities and broader reporting needs.

Request a Demo
Implementation & onboarding are priced separately based on data complexity and migration needs.
More than 10,000 accounts? Enterprise pricing available. Email steve@waterworkspro.io.

Questions? We've got answers.

What kind of support do I get?

Email and phone support from the founder — the person who actually built the software. No ticket queues, no call centers. You talk to me directly.

How fast do you respond?

Same business day, usually within a few hours. Standard and Pro plans get priority response.

What happens to my data if I cancel?

It's your data. You get a full export anytime — CSV, PDF, everything. Nothing is held hostage, ever.

How do I get my accounts into the system?

Upload a spreadsheet — CSV or Excel. Our AI handles column mapping, data cleanup, and validation. Most utilities are imported in under 10 minutes.

Do I need to install anything?

Nope. It's 100% web-based — works in any browser. The field reading app works on any phone. Nothing to install, nothing to update.

Can my board approve this without a bid process?

In most Illinois municipalities, purchases under $20,000 don't require competitive bidding. At $199–$499/month, WaterWorksPro is well under that threshold.

Built for small towns,
by someone who gets it.

WaterWorksPro is built by a developer with 15+ years of experience in government and public safety systems. We know your world — tight budgets, non-technical staff, and software that needs to work the first time.

This isn't enterprise software crammed into a small package. It's built from the ground up for utilities with 500–10,000 accounts.

Ready to modernize your billing?

See for yourself. Load demo data, run a billing cycle, check the reports. No sales call, no commitment.

Request a Demo